10 Tips for Hiring a Heating and Cooling Contractor
Study up — Find out about license and insurance requirements for contractors in your state. And before you call a contractor, know the model of your current system and its maintenance history. Also make note of any uncomfortable rooms. This will help potential contractors better understand your heating needs.2. Ask for referrals — Ask friends, neighbors, and co-workers for contractor referrals. You can also contact local trade organizations for names of members in your area.3. Call references — Ask contractors for customer references and call them. Ask about the contractor’s installation or service performance, and if the job was completed on time and within budget.4. Find special offers — A heating and cooling system is one of the largest purchases you’ll make as a homeowner. Keep your costs down by checking around for available rebates on energy-efficient ENERGY STAR qualified heating and cooling equipment. Begin your search at www.energystar.gov
Look for ENERGY STAR — ENERGY STAR qualified products meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and offer significant long-term energy savings. Contractors should be able to show you calculations of savings for ENERGY STAR heating and cooling equipment.
Expect a home evaluation — The contractor should spend significant time inspecting your current system and home to assess your needs. A bigger system isn’t always better; a contractor should size the heating and cooling system based on the size of your house, level of insulation, and windows. A good contractor will inspect your duct system (if applicable) for air leaks and insulation and measure airflow to make sure it meets manufacturers specifications.
Get written, itemized estimates — When comparing contractors’ proposals (bids), be sure to compare cost, energy efficiency and warranties. A lowest price may not be the best deal if it’s not the most efficient because your energy costs will be higher.
Get it in ink — Sign a written proposal with a contractor before work gets started. It’ll protect you by specifying project costs, model numbers, job schedule and warranty information.
Pass it on — Tell friends and family about ENERGY STAR. Almost one-quarter of households knowingly purchased at least one qualified product last year, and 71% of those consumers say they would recommend ENERGY STAR to a friend. Spread the word, and we can all make a big difference.
Do Business With Who You Trust – Not matter what only do business with people you trust. If your trust them and believe they can complete the job correctly then you are in good shape.
Customers Testimonials
Hear From Our Happy Customers
Hear from real customers who trust Central Heating & Air. Their stories reflect our commitment to dependable service, expert care, and comfort-first solutions across Atlanta and surrounding communities.
I’ve used Central for years and they have been outstanding. Technician’s are friendly, knowledgeable and helpful. Technician Alvin provides great service and is extremely knowledgeable and just an all around great guy. I highly recommended Central and Alvin.
Bhavna Mahadevan
2025-08-24
I had an excellent experience with Central Heating & Air Conditioning this week with Alvin — he was knowledgeable, personable and friendly, transprent, thorough, and clearly explained each step he was taking, checking back with me on costs before proceeding. He was exactly on time and was in and out in under an hour. It was my first time using this company and I was very pleased with the results!
Whitney Wilson
2025-08-15
I had a lovely experience with Central Heating and Air today with Mr. Alvin. He was so incredibly knowledgeable and explained the issue in a way that was easy to understand. I felt so comfortable and confident with him and his level of service, I signed up for an annual service agreement. He was also just super cool — great vibes, good human type stuff. Thank you, Alvin! I hope you get all those green lights :)
ETA: He was also on time and had excellent communication.
Alyssa Samara
2025-08-13
Josh was informative and helpful. He took time to explain things and we appreciated it very much.
Taren Brewer
2025-07-25
Alvin came by to check out our unit on one of the hottest weekends of the year and got us back up and running in less than an hour. He was kind and super knowledgeable, too!
Kimberly Brusk
2025-07-17
Our AC units needed replacing and the team at Central Heating and Air made the whole process smooth. Danielle, Devin, Dakota and the entire crew were kind, helpful and worked incredibly hard in the middle of a heat wave to get the new units installed. They even loaned us a portable unit so we could stay cool while they finished the work. They went out of their way to make it affordable and easy. My house is SO COMFORTABLE now. I was impressed from start to finish and highly recommend them.
Kristine Davis
2025-07-17
I cannot say enough great things about my experience with Central Heating and Air Conditioning. From the very first visit, Ken was outstanding—knowledgeable, kind, and endlessly patient. I asked what felt like a million questions (some more than once!), and he answered every single one thoroughly and respectfully, never rushing me or making me feel silly. He provided four clear options at different price points, and his experience and honesty gave me complete confidence in my decision. I truly felt I could trust him, and that made all the difference.
When installation day came, Jose and Brandon were absolutely top-notch. They were incredibly courteous, professional, and neat—treating my home with the same care and respect I would myself. They walked me through every step of the process, made sure I understood what they were doing, and took the time to answer all my questions along the way. I could tell they genuinely cared about doing the job right, not just quickly.
My home feels amazing now—comfortable, quiet, and perfectly cooled—and I know it’s because of the quality of work these professionals put in. More than anything, I appreciated that they treated my home as if it were their own. That kind of care is rare and exactly what you hope for when hiring a company to work on your house.
Thank you to the entire team at Central Heating and Air Conditioning. This was an exceptional experience from start to finish.
Kristine
W. J.
2025-07-11
Switched from another company for replacement installations at my office property and our home. Did my homework and couldn’t be more pleased. Great company that deserves its stellar reputation.
Cole Wilkins
2025-07-10
We had a system leak and a technician came out within two hours! Joshua let us know to expect him 30 minutes before his arrival, was kind and courteous, and fixed our problem immediately. We are so thankful for his help so late in the evening. Central Heating And Air never disappoints.
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