Customer Experiences with Central

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11 Alive News Random Act of Kindness

“All I keep saying over and over again is “Unbelievable”. The kindness and generosity of Central Heating and Air Conditioning is mind blowing. Here I was a perfect stranger and there was Central Heating and Air Conditioning at my doorsteps to offer their support. It’s just amazing. If you haven’t gone through it, you can’t imagine how awful Chemotherapy treatments can be. It was only made worse by having to face 90 degree temperatures with a broken down air conditioner. I can’t tell you how happy I am to have those days behind me. Not only was I provided a brand new Carrier air conditioning/heating system, they actually installed it right on the spot! Last night was one of the best sleeps I’ve had in a very long time. Words cannot express my gratitude. Central Heating and Air Conditioning – you are the Best! Valerie Durham

“Your technician was great. He came on-time, was pleasant and courteous…answered my questions graciously. I am an old woman, and rather particular about details…your technician made me feel comfortable.” – Ms. F.S.

“The installers were just as great and knowledgeable as the comfort consultant had been. I want to commend you on your staff and the high level of customer service they provided. It is wonderful to see in this day and age that a company is willing to ‘stand behind’ their product and service and will go that ‘extra mile’ to satisfy their customers.” – Ms. B.D.

“Your company was very professional in all of it’s dealings. I was very impressed with your installation engineer. The service and quality equipment I purchased is everything I had hoped for.” – Mr. J.P.

“For many years now I have received nothing but courteous, polite, professional and efficient service from Central. As America’s service standards are deteriorating in most industries and businesses, Central continues to provide excellent service. Keep it up – set the bar high for others to follow.” – Mr. C.V.

“We were pleased with every staff member we were contacted by. You were recommended by our neighbor and we will most definitely recommend you to anyone we can.” – Mr. J.T.

“I could not have asked for better service. All of your people that we dealt with were knowledgeable, professional, efficient and pleasant. They have done a first-rate job.” – Ms. M.M.

“Excellent people. I was with another company for years but decided to use your company when I needed a new system because of a neighbor’s recommendation.” – Mr. D.M.